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2021 NRC Health Excellence Award

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Wabash General Hospital Earns 2021 NRC Health Excellence Award for Top Patient-Satisfaction Ratings

August 5, 2021 (Mount Carmel, Illinois)—Wabash General Hospital was honored by NRC Health as a recipient of its 2021 NRC Health Excellence Awards, which recognize top-performing hospitals and health systems in overall patient-satisfaction ratings.

The 2021 NRC Health Excellence Awards are given each year to an elite group of winners that have demonstrated an exceptional commitment to improving the care experience, earning top satisfaction ratings from patients and their families. Their desire to better understand patient needs and aspiration to design experiences that inspire loyalty embody the NRC Health mission to bring Human UnderstandingTM to healthcare. Winners were selected from the extensive database of NRC Health hospital clients for their performance over the last four quarters. Wabash General Hospital was selected for its first-place ranking in Excellence in Patient Experience of small hospitals (hospitals under 100 beds).

“We are very proud to recognize the amazing organizations that have continued to put their patients first even in the face of an unimaginable crisis,” said Helen Hrdy, Chief Growth Officer at NRC Health. “We commend these honorees for their service and passion in providing outstanding care for patients and their families and for truly embracing our mission of Human Understanding. Congratulations, Wabash General Hospital for this well-deserved award.”

WGH’s President & CEO Karissa Turner stated, “We strive to provide high-quality, cost effective health care to enhance the quality of life for Wabash County and surrounding communities. Our “people you know, helping people you love” motto is our focus and dedication to make sure you receive personalized health care with a loving, compassionate staff to service you and your loved ones. I am proud of the WGH leadership, staff, and medical staff for their commitment to work as a team striving to deliver excellent care to our service area. We are very blessed to have such a great group of individuals working for WGH. We could not expect anything better!”

For nearly four decades, NRC Health has helped healthcare organizations illuminate and improve the moments that matter most to patients, residents, physicians, nurses, and staff. The 2021 NRC Health Excellence Award winners were publicly announced on Wednesday, August 4, during the 27th Annual NRC Health Symposium. A complete list of winners can be found here.

About NRC Health

For over 40 years, National Research Corporation (NRC Health) (NASDAQ: NRC) has been committed to achieving Human Understanding and bringing healthcare organizations closer to their customers than ever before by illuminating and improving the key moments that define an experience and build trust. Guided by their uniquely empathic heritage, proprietary methods, skilled associates, and holistic approach, NRC Health helps its customers design experiences that exceed expectations, inspire loyalty and improve well-being among patients, residents, physicians, nurses and staff.

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