Administrative/Clerical
Patient Account Representative (FT)
Department: Business Office
Minimum Requirements
High School graduate. Prior office experience preferred. Excellent telephone communication skills.
Job Duties
The Patient Account Representative interacts with all departments, patients,
and visitors in a courteous and professional manner. Answers billing questions
and any questions related to status of patient bills. Updates billing
information on patient accounts. Attends professional seminars and department
meetings to continue education on billing procedures. Other duties as assigned.
Job Type: FT
Hours: Full-time, Monday-Friday, 7:30 am-4:30 pm. 80 hours per pay. No weekends, no holidays, no on-call
Date Posted: 9/26/2022
Internal Medicine Receptionist (FT)
Department: WPC Physician Office
Minimum Requirements
High school graduate preferred. At least one (1) year experience as secretary or Administrative Assistant in a healthcare setting preferred. Experience with Microsoft Word, Excel, and Outlook preferred. Excellent phone communication skills. Ability to multitask.
Job Duties
The Physician Office Receptionist must be able to demonstrate communication
skills to customers and patients of all ages. The Receptionist is responsible
for answering the phone, directing calls to the proper areas and scheduling
patients for appointments efficiently according to provider schedule.
Must have knowledge and skills necessary to provide service to customers
of all ages by demonstrating the following: welcomes patient and visitors
by greeting them with a smile, in person and on the telephone. The receptionist
will accurately register patients in the practice management system and
update demographic information as needed. In addition, the receptionist
will ensure availability of treatment information by scanning/filing and
retrieving patient medical records as needed.
Job Type: FT
Hours: Full-time, 8:00am-5:00 pm, Monday-Friday. 72-80 hours per pay. No weekends, no holidays, no on-call.
Date Posted: 9/20/2022
Switchboard Operator
Department: Patient Access
Minimum Requirements
High School graduate or equivalent preferred. Prior office experience preferred.
Job Duties
The Switchboard Operator is responsible for all incoming calls and patient
calls which require operator assistance. The Operator works with long
distance and hospital-wide paging. Serves as cashier for payments, staff,
and visitors. Interacts with patient accounts: post account payments to
the general ledger via the computer system on payments made at the Switchboard;
answers questions regarding status of bill; answer basic insurance questions
regarding bill or directs to other billing personnel. Greets and directs
visitors to patient areas. Prints and distributes daily patient census
and bed sheet. Calculates and balances daily p.m. deposit. The Switchboard
Operator serves as a public relations employee to the public as the first
contact with the public by phone or in person is often the Switchboard
Operator; therefore, it is imperative that this person maintain a courteous
manner and be knowledgeable about locations of various departments and
staff members, including physicians.
Job Type: FT
Hours: Full-time; 80 hours per pay. 1:30 pm-10:30pm, Monday-Friday.
Date Posted: 9/20/2022
Receptionist (FT)(PRN)
Department: Orthopaedics & Sports Medicine
Minimum Requirements
High school graduate preferred. At least one (1) year experience as secretary or Administrative Assistant preferred. Experience with Microsoft Word, Excel, and Outlook preferred. Excellent phone communication skills.
Job Duties
The Orthopaedics Receptionist must be able to demonstrate communication
skills to customers and patients of all ages. The Receptionist is responsible
for answering the phone, directing calls to the proper areas and scheduling
patients for appointments efficiently according to provider schedule.
Must have knowledge and skills necessary to provide service to customers
of all ages by demonstrating the following: welcomes patient and visitors
by greeting them with a smile, in person and on the telephone. The receptionist
will accurately register patients in the practice management system and
update demographic information as needed. The receptionist must be able
to use the billing software to answer questions related to status of patient
accounts. In addition, the receptionist will ensure availability of treatment
information by scanning/filing and retrieving patient medical records
as needed. Sorts and delivers mail. Employee understands how to send Support
ticket for IT/Engineering issues and actively does so as it pertains to
his/her position.
Job Type: FT, PRN
Hours: FT: 72-80 hours per pay. PRN: less than 32 hours per pay. Monday-Friday, may be required to work any day of the week
Date Posted: 9/20/2022
Admitting Clerk (FT)
Department: Patient Access
Minimum Requirements
High School graduate preferred. One year of general office experience and/or equivalent education preferred.
Job Duties
The Patient Access Clerk registers patients to the hospital: inpatient,
outpatient, and emergency room patients. The Patient Access Clerk establishes
patient accounts, gathers billing information, insurance cards where applicable,
and guarantor information. Obtains appropriate signatures on the face
sheet and admission papers. Directs patients to the appropriate department
for services. Immediately notifies nursing supervisor or emergency room
personnel of a potential critical patient. Scans required patient information
into the system. Runs insurance verification report and registration quality
report on daily basis.
Job Type: FT
Hours: Full-time, 2:00pm-10:30pm, Monday-Friday. 80 hours per pay. Weekends PRN and on-call 1-2 weekends per month.
Date Posted: 9/20/2022
Senior Accountant (FT) $2,000 Sign-on Bonus
Department: Business Office
Minimum Requirements
B.S.in Accounting. CPA preferred. Ability to communicate, both verbally and written.
Job Duties
The Senior Accountant is ultimately responsible for the overall operations of the Business Office. Completes journal entries and prepares the Financial Statements. Assures all permanent general ledger accounts are reconciled. Prepares monthly Foundation Financial Statements. Medical staff credentialing. Assist the Hospital Controller. Responsible for supervision of staffing, scheduling, staff Performance Appraisals, Performance Standards, maintaining equipment, policy/procedures, planning, innovation, compliance with regulatory standards, education, and communication. All other duties as assigned.
Follows all policies and procedures as established by WGH for patient care and confidentiality. Follows safe practices for handling toxic substances, infection control, and fire and safety procedures. Must have the knowledge and skills necessary to provide service to customers of all ages.
Job Type: FT
Hours: Full Time: 1st Shift; 80 hours per pay Mon-Fri.
Date Posted: 9/20/2022
Physician Office Float Receptionist (PRN)
Department: WPC Physician Offices
Minimum Requirements
High school graduate preferred. At least one (1) year experience as secretary or Administrative Assistant in a healthcare setting preferred. Experience with Microsoft Word, Excel, and Outlook preferred. Excellent phone communication skills. Ability to multitask.
Job Duties
The Physician Office Receptionist must be able to demonstrate communication skills to customers and patients of all ages. The Receptionist is responsible for answering the phone, directing calls to the proper areas and scheduling patients for appointments efficiently according to provider schedule. Must have knowledge and skills necessary to provide service to customers of all ages by demonstrating the following: welcomes patient and visitors by greeting them with a smile, in person and on the telephone. The receptionist will accurately register patients in the practice management system and update demographic information as needed. In addition, the receptionist will ensure availability of treatment information by scanning/filing and retrieving patient medical records as needed.
Job Type: PRN
Hours: PRN; Less than 32 hours per pay. May be required to work any day of the week. Travel required.
Date Posted: 9/20/2022
